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General Questions

Don’t see a particular question on our list?

Feel free to email us at or call our support line at 0191 217 0387.

Monday – Friday 9:30- 18:30

Saturday 09:00  – 16:00

Sunday Closed


All Bank Holidays Closed

Yes, we do. We have a clinic in Durham, It’s located in Wellfield School. The address is;


Wellfield community school

North Road




This clinic is only open from 15:30 on a wednesday.

Depending on the type of appointment you have we can usually see you for your first appointment within the first few days. From time to time we have special offer on and our clinic fills up fast.


We set aside times of the day for treatment and other times for assessments, so we can make sure you are able to be seen morning, noon or evening

24 hours notice will incur 0 charge, however if you do not turn up, we reserve the right to charge ypou anywhere from 50-100% of the cost of the appointment.
Our preference is for people to use ice and rest. If you are having an acute bout of pain, place an ice pack on your site of pain for 20 minutes, and rest. Once you begin to feel better, don’t assume you are 100% and take it easy.
No, unfortunately the specialist equipment we use isn’t transportable.
Your paperwork, if you have had it sent to you via post/email

a pair of shorts/leggings

any medications you are taking

xrays / MRI scans if you have previously had them