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cancellation policy

We operate a 24 hour cancellation policy.


If in the event you are unable to come to the clinic for your appointment, please let us know ASAP. If it is within 24 hours of the appointment we reserve the right to take full payment for the session.

Our hopes are that you can appreciate that we are a business, and as such if everyone cancelled and re-arranged their appointments last minute then we could stand to lose out on people who could have made that appointment.


If you are using a discount voucher (i.e. groupon wowcher etc) then you may have to forfeit one of the appointments you have bought.


We will try and accommodate you as much as possible, within reason.