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Specialist Back Pain & Sciatica Treatment in Newcastle

Privacy Policy



Privacy Policy

Privacy Notice

This privacy notice tells you about the information we collect from you when you  submit an enquiry to us via our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who are we?

We are Family Wellness Limited. Our address is 15 Princes Road, Brunton Park, Newcastle – upon – tyne, NE3 5TT. You can contact us by post at the above address, by email at info@shieldclinic.co.uk

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

What personal data do we collect?

When you submit an enquiry to us, we ask you for your name, your email address, and your phone number.

Why do we collect this information?

We will use your information to respond to your enquiry and hopefully to provide you with the information you need. We also do this so that we can make you aware of any future offers.

What do we do with your information?

Your information is stored in our Customer Relationship Management (CRM) system which is hosted by Infusionsoft. We have a contractual agreement with Infusionsoft that commits them to complying with General Data Protection Regulations (GDPR).

We will read your message and normally respond to you either via telephone or via email. We may ask for your consent to retain your information in our CRM system in order to send you further information that we think may be of interest to you.

We will not use the information to make any automated decisions that might affect you.

How long do we keep your information for?

Your enquiry is kept in our CRM system for one month unless you give us your consent to send you marketing information on an ongoing basis, in which case we will keep it for as long as you continue to consent.

Your rights over your information

By law, you can ask us what information we hold about you, you can see it, and you can ask us to correct it if it is inaccurate.

You can also ask for it to be erased and you can ask for us to give you a copy of the information.

You can also ask us to stop using your information at any time, either by clicking the unsubscribe link at the end of any email communication, or by emailing, writing or telephoning us using the contact details above.

Your right to complain

If you have a complaint about our use of your information, you can contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or
write to them at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Our website address is: shieldclinic.co.uk.co.uk

What we treat


Frequently Asked Questions


Does it hurt

Sometimes treatment can hurt, but compared to the pain you go through recovering rom surgery, or the complications that can be had from drugs, this is comparatively painless. We have specific techniques that make sure as little pain is caused as possible, giving your body the best chance for a full recovery

 

Are your staff qualified?

Yes. All of our staff that perform treatments hold at least one healthcare degree. We also encourage any and all of our staff to do regular CPD to make sure you get the most out of your visits here

 

"i've tried everything, why would this work?"

The main reason we get great success stories is that we have invested more than most clinics into our diagnostic equipment and our treatment kits than most clinics in the North East. We have some pieces of equipment that doctors have recommended people fly to Atlanta USA to try....but we have them here right in Newcastle!

 

Does it work for everyone?

Whilst I wish we could help everyone, that would be a lie. The good news is our therapies are around 88% successful. Our reviews speak for themselves. Those who put the time, effort and energy into getting better, get better!

 

What will it cost me?

Depending on the recommendations, some of it will be free, other costs range from £22 per session up to £38.50 per session. We have made sure to keep the costs down so you can access the care you need, at a price that is affordable. 

 

Is it scientifically validated?

Yes. Every test we perform, every treatment we provide, every bit of advice we give can be backed up with scientific evidence. We have researched extensively to make sure you are always receiving the most validated care, getting the best outcomes and avoiding unnecessary surgery or prolonged use of drugs. 

Let's get rid of your pain


JUST CLICK ON THIS BUTTON BELOW, fill out some simple details and we will get you in ASAP 

What Our Patients Have to Say:

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